As I complete 11 weeks in the Connected Coaching course with PLPNetwork I am coming to terms with the Wayfinding model, a term used to describe the Connected Coaching Model. Wayfinding, as I discovered, describes how a person orientates themselves and navigates through an area or space.
The Connected Coach therefore is the guide supporting the coachee in knowing:
- Where they are
- Where they want to go
- How they will get there from where they are
PLP Connected Coaching – Wayfinding. Lani Ritter Hall
My concern, or biggest fear, when I began this course was how the model compared to the Growth Coaching model I had been trained in during my accreditation with Growth Coaching International. I soon discovered that the connected coaching model is a process that is not prescriptive. There are pathmarkers to guide us in our role as coaches; trustbuilding, questioning and facilitating design thinking. However the process is not linear. It may be messy and we may need to take detours and revisit based on the needs of the learner.
As the course delved into each of the pathmarkers and I practiced with co-learners and colleagues I gained some confidence in the techniques, but questions about if I would know when and how to use these techniques with learners still plagued me. You see, I saw myself as a coach – practiced in the techniques, or the science of coaching, but did a really understand the ‘art’ of it?
It wasn’t until I explored the strength-based, appreciative inquiry approach in leading my learners in new ways of learning together and explored where it is they need to go, that I have come to better understand the ‘art’ of coaching.
I learned that by focusing on my learners and their best interests that this took the pressure off me to ‘know the answers’. Instead by requesting their stories, paraphrasing to demonstrate active listening, making observations about successes, affirming their potential and following up by asking an appreciative question, this has the potential to lead the learner in developing self-awareness – where they think they need to go next.
As the stories unfold I am reminded of Ronald Heifetz’s metaphor of watching dancers from the balcony. As a coach I need to get to the balcony to see the big picture — notice patterns, detect direction, gain perspective, observe movement.
As I watch the dance I am supported in the knowledge that I am practiced in the technique of coaching, but now I realise if I focus on the interests of the dancers and not mine, that I have the heart, the tools and strategies that will help the dancers work out how to get where they want to go .
How might I reflect my new understandings now in my video I made of me as coach at the beginning of this course?